Doha Bank LuLu Platinum Mastercard

Make your shopping experience more rewarding with the Doha Bank Lulu Platinum Mastercard Credit Card. Every time you use your card, you’ll earn LuLu Points that you can use to shop at any LuLu Hypermarket across Qatar.


LuLu Points

Shopping at LuLu Stores

Doha Bank LuLu Platinum Mastercard Credit Card customers will earn Lulu points on all purchases at LuLu stores in Qatar and at LuLu Online Store.

For cards issued against Salary Transfer, the customer can get 5% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.

For cards issued against Fixed Deposit, the customer can get 2% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.

Category LuLu Points Earning Rate
Card issued against Salary Transfer 5% of purchases at LuLu Stores in Qatar
Card issued against Fixed Deposit 2% purchases at LuLu Stores in Qatar

Example. Mr. Abdulla is a salary transfer customer; he spends QR 3,000 at the LuLu Store using his Doha Bank LuLu Platinum Mastercard Credit Card.

Mr. Abdulla will earn 1 LuLu Point against every 1 QR, that is 3000 LuLu points. As each LuLu point is worth 0.05 QR, Mr. Abdulla will earn LuLu points worth QR 150 which is equivalent to 5% of spend.

Shopping Outside LuLu Stores

Your earnings are not limited to spends at LuLu Stores only! You can also get 1% savings on your spend outside LuLu stores locally or internationally.

Redeem LuLu Points

Your Lulu Points are only redeemable at Lulu Stores in Qatar. Un-redeemed points will expire after 12 months from points earning date. You can also view your earned, redeemed and expired Lulu points via logging on to dohamiles.com.

Spend Category Points Expiry Points Capping
Spend at Lulu 12 Months 10,000 Points
Spend outside Lulu 12 Months No Capping

Lulu Points on credit card transactions in European Economic Area (EEA) Countries

Please note effective from January 5, 2021 we will be revising the Lulu Points earning on your eligible transactions carried out in European Economic Area (EEA) countries as defined by Mastercard when you use your Doha Bank Lulu Platinum Mastercard Credit Card.

Please refer to the below QR spend requirements to earn 1 Lulu Point:

Card Type Existing Eligible Spends (QR) to Earn 1 Lulu Point New Eligible Spends (QR) to Earn 1 Lulu Point
Lulu Platinum Mastercard 5 10

No Annual Fees

Enjoy free issuance of Doha Bank LuLu Platinum Mastercard Credit Card for the first year. Customer with a salary of QR 15,000 and above will not be charged any annual fee and the card will be free for life. 2 Supplementary Cards will be issued free for life. 2nd year onward, an annual fee of QR 100/- will apply for customers with salary of less than QR 15,000. You can view the full Schedule of Charges at www.dohabank.com.

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Travel Privileges

Travel should always feel like a privilege. And, with the Doha Bank LuLu Platinum Mastercard Lounge Program, it does. As a cardholder, you receive:

  • Unlimited, complimentary access for you* to over 25 regional and international lounges across Jordan, Kuwait, Morocco, USA, UK, Canada, Germany, France, Singapore, and more.
  • Access to business facilities — email, internet, phones, fax machines, and conference space in some lounges.
  • Complimentary refreshments and snacks.

Primary and Supplementary cardholders need to show their individual Doha Bank Lulu Platinum Mastercard Credit Card to avoid guest charges. Lounge T&Cs apply.

To find out more, visit http://mastercard.com/platinum.

*Guests will be charged.

Now when you pay for your next vacation with your Doha Bank Lulu Platinum Mastercard Credit Card, you can enjoy Up to 10% cashback on your card when making a booking.

Simply register on https://www.booking.com/mastercardmea and make a booking. Enter your Doha Bank LuLu Platinum Mastercard Credit Card details upon checkout. Please note that the cashback will be credited to your card. The cashback time may vary as per the T&Cs.

To find out more, visit https://www.booking.com/mastercardmea.

With hundreds of thousands of properties in over 200 countries and territories, Hotels.com provides incomparable choices.

Now when you pay for your next vacation with your Doha Bank LuLu Platinum Mastercard Credit Card you can enjoy up to 10% discount off the price of your booking for selected properties.

Visit http://hotels.com/mastercardmea and see the eligible properties marked. The promo code MASTERCARDMEA will also need to be applied upon checkout with your Doha Bank Lulu Platinum Mastercard Credit Card.

Discount only applies to one room per booking. Applicable to bookings paid in full online with an eligible card. To find out more, visit http://mastercard.com/platinum

Whether you are traveling with your family or on a business trip, enjoy exclusive benefits with Avis.

With your Doha Bank LuLu Platinum Mastercard Credit Card you can enjoy access to:

  • Up to 15% off your next car rental.
  • A complimentary upgrade with every rental, worldwide.

Simply visit www.avisworld.com/Mastercardmea and use your Doha Bank Lulu Platinum Mastercard Credit Card to reserve your vehicle.

To find out more, visit http://mastercard.com/platinum

Rentalcars.com is an online car rental service, providing options on all car groups, including luxury cars, people carriers, minivans, and more.

Rentalcars.com is the world’s leading online car rental service and arranges car rental in 60,000 locations, across 160 countries, in over 40 languages.

Now when you rent a car with your Doha Bank Lulu Platinum Mastercard Credit Card, you can enjoy 10% off the price of your booking

Simply go to https://www.rentalcars.com/ to make a booking and enter your Doha Bank Lulu Platinum Mastercard Credit Card details upon checkout.

Visit the Cleartrip website and book any roundtrip international air ticket or hotel using your Doha Bank Lulu Platinum Mastercard Credit Card and enjoy up to 30% discount on your travel booking*:

Simply go to cleartrip.com/mastercard, select your booking, enter promo code MASTERCARD, and pay with your Doha Bank Lulu Platinum Mastercard Credit Card.

*Please note that discount caps are subject to country-specific terms & conditions and currencies

To find out more, visit http://mastercard.com/platinum.

Explore hundreds of experiences ranging from entertainment and culture, to travel and shopping at over 40 destinations around the world on www.priceless.com. All curated exclusively for Doha Bank Lulu Platinum Mastercard cardholders.

For more details, simply visit www.priceless.com, register and choose your place of interest.

Lifestyle Benefits

Book a ride with Careem and have your own personal driver take you where you need to go. Choose the car type that suits your taste, book on the spot or schedule for a later pickup and enjoy the comfort of your ride.

Travel across countries in the Middle East with Doha Bank LuLu Platinum Mastercard Credit Card, and enjoy 20% off three rides every month with Careem.

To enable the 20% discount on up to three rides per month, enter promo code MASTERCARD when booking. Download Careem from the App Store or Google Play Store.

To find out more, visit http://mastercard.com/platinum.

The collection of chic Outlet Shopping® Villages is defined by its luxury brands, charming open-air ‘village’ settings, welcoming and superior service, an exciting calendar of events and, not least, exceptional value for money. World-leading brands offer savings of up to 60% on the recommended retail price, in their own luxuriously appointed boutiques, all year round.

Doha Bank Lulu Platinum Mastercard cardholders can enjoy access to:

  • VIP invitation (to be exchanged for a VIP card that offers an additional 10% discount on purchases in participating boutiques).
  • 15% discount on shopping packages.
  • 15% discount on chauffeur drive experience at participating villages.
  • 15% discount on Shopping Express.
  • Access to VIP lounges (subject to availability).

All of this and more is available at the following villages:

  • Bicester Village – London, UK.
  • Fidenza Village – Milan, Italy.
  • Ingolstadt Village – Munich, Germany.
  • Kildare Village – Dublin, Ireland.
  • La Roca Village – Barcelona Spain.
  • Las Rozas Village – Madrid, Spain.
  • La Vallee Village – Paris, France.
  • Maasmechelen Village – Brussels, Belgium.
  • Wertheim Village – Frankfurt Village.

Simply go visit https://www.thebicestervillageshoppingcollection.com/mastercard-mea to avail these offers.

With over 3,000 different luxury fashion brands, Farfetch offers an unrivalled range of incredible products from the world’s best designers and boutiques*.

You can now enjoy 10% off on selected brands when you spend USD 200 or above using Doha Bank LuLu Platinum Mastercard Credit Card. Visit farfetch.com and use the code MC10MEA upon checkout.

*The discount is eligible off full priced items only. To find out more, visit https://www.farfetch.com/.

Please click here for more information.

Please click here for more information.

Shop at over 100,000 U.S. retailers, including Apple, Amazon and Ralph Lauren and get fast, reliable, affordable international shipping with MyUS, #1 in the industry with over 10 million packages shipped since 1997.

As a Doha Bank Lulu Platinum Mastercard cardholder, you will receive:

  • A MyUS address to use at checkout with your favorite online stores.
  • Free Premium Membership for 2 years (a $120 value).
  • Free account setup (a $20 value).
  • 30% off shipping for first month following registration.
  • 20% off shipping for remainder of 2 year membership.

How to use:

Simply click here www.myus.com/welcome/Mastercardpremium to register with your Doha Bank Lulu Platinum Mastercard Credit Card.

Contactless Technology

Pay on the go ! Now you can make quick, easy and convenient contactless payments using your Doha Bank Lulu Platinum Mastercard Credit Card. To learn more click here

Mastercard for You App

The Mastercard for You app provides you access to a world full of possibilities by giving you insight on how you can use your card to its full potential. Simply choose the type of Mastercard you have and stay up-to-date on how it can enhance your travel, lifestyle and insurance. Download the app and enjoy access to:

  • Hundreds of Buy 1 Get 1 free offers across the Middle East & Africa.
  • Exclusive travel and online shopping deals.
  • Mastercard Concierge with direct dial facility.
  • Search functionality for the nearest airport lounge with complimentary access.

Download the “Mastercard for You” application from the App Store or Google Play store

App Store Google Play Store

Card Protection

Purchase Protection

Shop with confidence, knowing that the purchases you make with your Doha Bank LuLu Platinum Mastercard Credit Card are:

  • Protected in case of theft or accidental damage up to 180 days from date of purchase.
  • Covered for up to USD 2,000 per claim and a maximum of USD 5,000 over a 12-month period.
  • In case of damage, you can either get a new item to replace the damaged one or receive compensation for the item’s total value, as per the store receipt.

How to claim: To file a claim online simply go to Mastercard for You mobile app or directly to www.mcpeaceofmind.com/platinum.

Credit Shield Insurance

Please click here for more information.

Standard Features

To apply

You should meet one of the below conditions:

  1. Be an existing Doha Bank Salary Transfer customer.
  2. Transfer your salary to Doha Bank.
  3. Have a lien placed on your savings or deposit account with Doha Bank

Next, submit to us the following documentation:

  • Duly completed application form.
  • ID copy / Passport copy / Resident Visa copy.
  • Salary assignment / transfer letter.
  • Please note that in order to comply with QCB instructions your existing credit limit will be adjusted accordingly when applying for the LULU CARD.
  • Visit any Doha Bank branch.
  • SMS LULU to 92610 to apply for this unique shopping card!.
  • or click here Apply Now

Lulu Points – Terms & Conditions

Lulu Points Earning on Select Merchant Categories

Local and international retail spends including e-commerce transactions made under the category of “Supermarket & Grocery Stores”, “Insurance Services” and “Real Estate and Rental Payments” as defined by Visa and MasterCard will be eligible for 20% earning of your base DOHA MILES / Lulu Points earning under the DOHA MILES / Lulu Points loyalty program.

Please note that the spend segment is generic and is subject to change at the sole discretion of Visa / MasterCard. Kindly note Doha Bank will not be responsible if a transaction does not get captured under the appropriate MCC (Merchant Category Code) or if any merchant has a different MCC to the one categorized by Visa / MasterCard.

Illustration:

For the purpose of clarity you may please refer to the below illustration:

Credit Card Product % Savings in the form of Lulu Points on Eligible Spends on Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments % Savings in the form of Lulu Points on Eligible Spends on Other Merchant Categories
Local Intl. Local Intl.
Lulu Co-Brand Card outside Lulu Stores 0.20% 0.20% 1.00% 1.00%

Lulu Points Earning by Doha Bank Lulu Mastercard Platinum Credit Card Customers at Lulu Stores

If you are using your Doha Bank Lulu Mastercard Platinum Credit Card at Lulu Stores in Qatar, you will continue to earn Lulu Points in accordance with the Lulu points policy i.e. 2% savings (in the form of Lulu points) on credit cards issued against deposit / lien and 5% savings (in the form of Lulu points) on credit cards issued under salary transfer relationship.

Eligible Transactions

All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded Lulu Points. Corporate & SME Credit Cards, Cash Advances, Government related merchant categories (as defined under Visa / MasterCard rules), Remittances, Installment plans and Fee & Charges will not be awarded Lulu Points.

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Note:

Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.