Airport Lounge Access
With your Al Riyada VISA Infinite, Visa Platinum or MasterCard Titanium Lulu Doha Bank Credit Card, you have complimentary access to premium lounges worldwide, no matter what airline or travel class you have booked.
How do I gain access to these lounges?
To access any of the lounges, all you have to do is present your credit card to the lounge staff at the participating lounge. With professional staff and unmatched benefits and services, our lounges provide maximum comfort that ensures you have a pleasant and relaxing trip before your departure.
Lounge access program for Al Riyada VISA Infinite Card members
With your AL RIYADA VISA Infinite Credit Card, you have complimentary access to premium lounges and restaurants at airports worldwide, no matter what airline or travel class you have booked.
How do I gain access to these lounges?
To access any of the lounges, all you have to do is present your credit card to the lounge staff at the participating lounge. With professional staff and unmatched benefits and services, the lounges provide maximum comfort that ensures you have a pleasant and relaxing trip before your departure.
Card members and their guest can now enjoy complimentary and unlimited access with Visa LoungeKey to 1,000+ premium lounges worldwide. Simply present your AL RIYADA VISA Infinite credit card, mentioning “LoungeKey” to enter and use the lounge. Complimentary access applies to the card member and one guest only. The Cardholder will be charged USD 32 per guest for each extra guest.
Important notice: Effective from 1st January 2019, Visa Al Riyada Infinite Credit Cardholders can enjoy LoungeKey benefits that will operate as follows:
- You will be entitled to unlimited lounge visits for yourself and one (1) guest (for each visit).
- To be eligible for complimentary unlimited visits, you need to conduct one (1) international transaction in each calendar year. Minimum transaction value of USD 1 at Point of Sale transactions, E Commerce or Recurring transactions can be made to be eligible; Kindly note spend may take up to 15 days to register with LoungeKey for you to be able to access the lounge as a complimentary visit.
- You will be initially assigned two (2) complimentary visits to utilize for yourself and guests (max 1 guest per visit) each year prior to meeting the eligibility condition of conducting one international transaction of minimum USD 1.
As soon as your eligible transaction is registered with LoungeKey you will be eligible for complimentary and unlimited access to airport lounges for the remainder of the year. In case if you do not meet the eligibility criteria of conducting at least 1 international transaction of USD1; you will be advised at the lounge that such visits are chargeable (and you will be communicated the access cost), and you will then have the option of either proceeding with the visit or not.
Customer and 1 guest is not eligible for complimentary access after first two visits if he/she has not performed the cross border transactions. Customer needs to conduct a cross border transaction to be eligible.
As soon as the customer conducts a cross border transaction; the lounges will be complimentary for the cardholder and 1 guest for the remainder of the calendar year – 2019.
*Eligibility check will be conducted on the 1st of January every year.
For a complete list of participating Lounge Key airport lounges available on your AL RIYADA VISA Infinite credit card and T&Cs, please www.loungekey.com/visainfinitemena or call +971-8000-4441822
Al Riyada VISA Infinite card members can also enjoy the privilege of entering the Qatar Airways Oryx Lounge Facility along with one guest and one child located in the Departure Terminal of the Hamad International Airport on presentation of their Al Riyada VISA Infinite credit card.
Lounge access program for VISA Platinum Card members
Visa Platinum card members can also enjoy complimentary lounge access with Visa LoungeKey to 25 premium lounges worldwide. Simply present your Visa Platinum credit card, mentioning “LoungeKey” to enter and use the lounge with maximum of 6 visits per calendar year under the Lounge Key program. Complimentary access applies to the card member only.
Please click here for a list of lounges applicable for Doha Bank Visa Platinum cardholders. However; kindly note, participating lounges are subject to change any time; therefore it is recommended to visit www.loungekey.com/visaplatinumqatar for updated airport lounge locations and information prior to travelling.
This hyperlink will bring to you to another website on the Internet, which is managed by Lounge Key. The Lounge Key website is not owned or controlled by Doha Bank (Qatar) or any member of Doha Bank Group (the “Bank”).
The hyperlink is provided for your convenience and presented for information purposes only. The Bank makes no warranties, express or implied, representations or undertakings about and does not approve the contents of, or any product, service, information or other contents on or available through the Lounge Key website.
The Bank does not have any control over the Lounge Key website and is not in any way responsible for the contents available therein. You use or follow this link at your own risk. To the extent permissible by law, the Bank shall not be responsible for any damage or losses incurred or suffered by you arising out of or in connection with your use of the link, including any malware attack arising from the use of or system failure associated with the Lounge Key website.
Airport Dining Discount – Dragon Pass
As an Al Riyada Visa Infinite or Visa Platinum credit cardholder you can also enjoy discounts at more than 200+ restaurants at airports globally; a great way to spend time with family and friends before you fly, particularly where no lounge access is available or is too far away from the departure gate. Simply download the “Dine & Fly” App powered by Dragon Pass from the iOS App Store or Google Play store and register for FREE to avail discounts at partner restaurants.
Lounge access program for MasterCard Titanium Lulu Doha Bank Card members
Mastercard Titanium Lulu Doha Bank Card members can enjoy complimentary access to VIP lounges in UAE, KSA, Jordan, Kuwait and Egypt. Access to business facilities—email, Internet, phones, fax machines, conference space in some lounges, complimentary refreshments, and snacks. Complimentary access applies to the card member only.
Simply show your Titanium Mastercard® at participating lounges to gain privileged access. For more information and to locate a participating lounge, visit https://www.mastercard.qa/en-qa/consumers/find-card-products/titanium.html or download the “Mastercard for You” application from the App Store or Google Play store. Accompanying guest visits will be charged directly on the cardholder’s card.
A Partnership Made of Comfort
You can now enjoy, whenever you travel:
- Comfortable seating
- Complimentary meals
- Wi-Fi / internet connection
- News and a variety of channels
Certain lounges offer additional convenient services ranging from shower rooms, massage chairs, spa treatment rooms, children’s play area, and more.
General Terms and Conditions:
- Lounge access is unlimited and complimentary only for the Primary and Supplementary Card members of the eligible Doha Bank Al Riyada VISA Infinite, Visa Platinum and MasterCard Titanium Lulu Doha Bank Card members.
- Access to all lounges is on presentation of the eligible Doha Bank Credit Card, the Lounge will require the cardholder to present the credit card.
- Lounge access will be discontinued if the credit card is cancelled / blocked/ or downgraded.
- Each airport lounge shall be entitled to request and require an eligible credit cardholder to remove accompanying children from the lounge in the event that the children are noisy, unruly, or a nuisance to other lounge users.
- It remains at the discretion of the lounge’s management, which may refuse entry of children without explanation.
- Individual lounge terms and conditions apply.
Terms & Conditions specific to Al Riyada VISA Infinite credit card only
- Access to Lounge Key along with one guest free of charge.
- In case of additional guests, a fixed rate of $32 at Lounge Key is applicable per visit per person.
- Access to ORYX Lounge along with one guest and one child free of charge.
- Children below 3 years of age at ORYX lounge shall be allowed to enter select lounges along with an accompanying eligible credit cardholder.
Terms & Conditions specific to Visa Platinum credit card only
Terms and Conditions – Lounge key
- Complimentary access to card member only.
- In case of guests, a fixed rate of $32 at Lounge Key is applicable per visit per person.
- Visa Platinum credit card members can enjoy only 6 free airport lounge visits within 12 months.
Terms & Conditions specific to MasterCard Titanium Lulu Doha Bank credit card
- Airport lounge access is valid for cardholder only.
- Free access granted to children is at the discretion of individual lounges.
Your service experience as a Doha Bank card member is very important to us. Therefore; in order to avoid any inconvenience during your travel we have ensured that you can continue enjoying your current Priority Pass card till January 31, 2017 without any hassle. Therefore; you are requested to discontinue usage of your priority pass card starting February 1st, 2017.
Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.