Dear Valued customer,

Your health and safety is of prime importance to us.

In response to the coronavirus situation, we are taking all possible proactive measures to keep people safe, while maintaining expected customer service levels.

So far, a proven method of preventing the spread of COVID-19 is to increase social distancing between people. In view of that, we are encouraging customers to replace their physical visits to a Doha Bank branch with safe and convenient Alternative Banking Channels that are available to use remotely at any time.

Our Alternative Banking Channels include:

  • DBank Online
  • DBank Mobile
  • DBank Dial
  • DBank SMS
  • Doha Sooq
  • DBank e-Branch
  • WhatsApp Chat Services
  • Doha Bank Internet Payment Gateway
  • ATM Network

For details please visit https://qa.dohabank.com/personal/alternative-channels/

However, for customers who still need to visit us in person, Doha Bank branches remain open for business to support your financial needs. Additional precautions we have taken include increased cleaning and sanitation within the branch, the provision of hand sanitizers for employees and customers, and the use of protective gloves and masks by our employees.

We will continue to adapt our operations as the situation evolves, introducing additional measures as needed.

For more information, visit www.dohabank.com or reach us on helpline +974 4445 6000 in case of queries.

Warm Regards,