Doha Bank receives “Best Customer Service” Award at the Arab Banks Awards & Commendations of Excellence Ceremony

Best Customer Service Award

Doha Bank honored with the Best Customer Service Provider award by the World Union for Arab Bankers

Doha Bank, one of the largest commercial banks in Qatar, is proud to have been named with the “Best Customer Service and Alternative Banking Channels” title at the Arab Banks Awards and Commendations of Excellence Ceremony, held in Beirut on 5th July 2019.

The awards ceremony organized by the World Union for Arab Bankers (WUAB) honored firms with innovative practices, among other growth/performance indicators. Mr. Abdullah Al-Asadi, Executive Manager of Shareholders Affairs received the award on behalf of Doha Bank from Dr. Joseph Torbey, Chairman, General Manager and Director of Credit Libanais S.A.L, and Mr. Wissam Fattouh, the Secretary General of the Union of Arab Banks.

The award recognized Doha Bank for being an exemplar and innovative provider of best technologies with its remarkable online and mobile banking services which features simple step login, enhanced dashboard view of all accounts, easy access with biometric authentication, International Money Transfers to over 200 countries, fast, secure and real time transfers/ payment options and card services and activations, alongside extension of banking services on wearable devices (Apple Watch).

Commenting on this new achievement, Mr. Abdullah Al-Asadi, Executive Manager of Shareholders Affairs, Doha Bank, stated: “We are very proud to have won this prestigious award. Being named the best customer service provider reaffirms our full commitment to bring our customers the best services and products the market has to offer. As, we are constantly working on developing our strategy to provide up-to-date digital and non-digital service channels that meet all our customers’ banking needs with unprecedented efficiency. We will continue to deploy our network to offer our customers, comprehensive banking solutions supported by seamless digital banking services and channels.”