Visa ENTERTAINER benefit is moving to the Visa Airport Companion App!

A: To offer you enhanced experience, we are integrating the Visa ENTERTAINER offers into Visa Airport Companion which will include additional features and more offers and benefits.

A: The xperience with the ENTERTAINER app will be decommissioned by the end of 2025. Please download Visa Airport Companion to continue accessing exciting Visa ENTERTAINER BOGO offers in your city & across the GCC. For a limited period of time, all used offers will be refreshed on the Visa Airport Companion app, ready to be used again.

A: To continue enjoying the offers, download the Visa Airport Companion app before the end of the year.

For a limited time only, cardholders who download the app will get refreshed offers. Your previous redemptions will be refreshed and available for you to use again.

A: No, you will be able to access the offers, as the Visa Airport Companion app is available on the Apple App store and Google Play store. You can download and register using your valid Visa card. The ENTERTAINER offers will be available in “Visa Offers & Perks” section.

A: You will need to download the Visa Airport Companion app and register with your valid Visa card. If you already have the Visa Airport Companion app, you can log-in to see Entertainer Offers based on your card eligibility.

A: You can continue to use them until the app is decommissioned.

A: There will be additional features and offers based on your card type.

A: You can access the ENTERTAINER offers using your Visa Airport Companion account. If you have an existing account with the Visa Airport Companion app, you can find the ENTERTAINER offers based on your card eligibility post login. If you do not have a Visa Airport Companion app account, you will need to sign up the first time you access the app.

A: If you are new to the Visa Airport Companion app, please create an account by registering via the App.

If you have an existing account on the Visa Airport Companion app you do not need to create a new account to see ENTERTAINER offers.

A: Yes, you can download it from the Apple App Store and Google Play Store. Alternatively, search for “Visa Airport Companion” on your app store.

A: No, any prior profile information found in the xperience with the ENTERTAINER will not be transferred to the Visa Airport Companion app. As the xperience with the ENTERTAINER app will be decommissioned, all of your ENTERTAINER offers can be redeemed on the Visa Airport Companion app.

A: Yes, you must register with a valid and eligible Visa card.

A: All Visa Premium card holders and credit cards issued in the GCC are eligible, including Visa Signature, and Visa Infinite.

A: Follow the prompts in the Visa Airport Companion app to add your Visa card details.

A: Yes, you can add multiple eligible Visa cards.

A: Update your Visa card details in the app to continue accessing offers.

A: Yes, as long as they register with their own eligible Visa card.

A: The ENTERTAINER is a lifestyle and savings app that offers Buy-One-Get-One Free offers across dining, attractions, leisure activities and hotel stay across the GCC.

• Click on Visa ENTERTAINER banner under Visa Offers & Perks Section.
• Select your location and start browsing offers and merchants.
• Select your preferred offer. If you are in a restaurant or cafe, inform your waiter that you want to use the app before you ask for the bill.
• Present your mobile device with the chosen offer to the server prior to the bill being presented.
• The merchant is prompted to enter their PIN. (Please note, for a select number of merchants in UAE, the merchant will also be prompted to fill in the total amount saved and final bill due after discount before being prompted to enter their PIN.).
• Once the merchant has entered their PIN, the offer will be redeemed, and the lower priced item or service will be removed from your bill.

A: No, the Visa Airport Companion app will give access to a new set of Visa ENTERTAINER offers.

A: No, previous offer history may not be transferred. You can track new redemptions going forward.

A: If it’s a technical issue, try refreshing the app and signing in again. Then, show the offer to the merchant so they can enter the PIN code.

If the merchant refuses to accept the offer, please email us at visa@theentertainerme.com with these details to help investigate this and assist you further:

• Merchant name
• Branch location
• Date of visit
• Number of people with you
• A short description of what happened

A: You may redeem up to 3 offers per merchant.

A: Yes, you can use the offers available in UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.

A: Every ENTERTAINER offer has an expiry date, which is mentioned on the voucher itself.

A: You can raise a ticket from the “Contact-Us” section under Profile on the Visa Airport Companion app.

A: No, by the end of 2025, the xperience with the ENTERTAINER app will be decommissioned.

A: As the app will not be available by the end of 2025, you will no longer have access to Visa ENTERTAINER Buy-One-Get-One offers or other features on the xperience with the ENTERTAINER app.

A: Please use the “Contact-us” feature on the Visa Airport Companion app.

A: Depending on your Visa card eligibility, you can discover a curated selection of lounges across global airport destinations, complete with bespoke privileges linked to your Visa card. Moreover, you can instantly access the latest information on all the airport lounge access available.

A: No.

A: No.

A: No.

A: If you opted for receiving marketing promotions, you will be getting recommended offers to your registered email ID.

A: Yes.