Instant Cards Activation & set your PIN through Online Banking & Mobile Banking App

Now you can activate and set your PIN for your Debit and Credit cards through Online Banking and Mobile Banking App. Simply login to Online Banking or Mobile Banking App and follow the below steps to activate your cards or change your PIN instantly.

Online & Mobile Banking

How to activate your Debit Card (For existing customers)

You can activate and set the PIN for your new Doha Bank Mastercard Debit Card by following the below steps:

Step 1: To activate your card through Online Banking, login and click on ‘Card Activation’ located under Cards. For activation through Mobile Banking App, login to the app and click on ‘Activate Cards’ located under Request Services.

Step 2: Select your Doha Bank Mastercard Debit Card to activate.

Step 3: Set a 4-digit PIN of your choice.

Step 4: Verify card details and submit to generate the one-time password (OTP).

Step 5: Authenticate the OTP that has been sent to your mobile device.

Step 6: A confirmation SMS will be sent to your registered number informing that your card has been activated successfully.

Step 7: Your card is now ready for use.

How to activate your Debit Card (For new customers)

You can activate and set the PIN for your new Doha Bank Mastercard Debit Card by following the below steps:

Step 1: Call our 24/7 customer services at +974 4445 6000 to generate your temporary PIN.

Step 2: The temporary PIN will be sent through SMS to your registered number with the bank.

Step 3: Visit your nearest Doha Bank ATM, insert your card and enter the temporary PIN.

Step 4: Set a 4-digit PIN of your choice.

Step 5: Your card is now ready for use.

How to activate your Credit Card

  • To activate credit card through Online Banking, login and click on ‘Card Activation’ located under Cards. For activation through Mobile Banking App, login to the app and click on ‘Activate Cards’ located under Request Services.
  • Select the card type you wish to activate.
  • Select the respective card and set a 4-digit PIN of your choice.
  • Click ‘Validate and Generate OTP’.
  • Authenticate the OTP that has been sent to your mobile device.
  • A confirmation SMS will be sent to your registered number informing that your card has been activated successfully.
  • Your card is now ready for use.

How to change your Debit or Credit Card PIN

  • To change your debit or credit card PIN through Online Banking, login and click on ‘Change PIN’ located under Cards. To change your debit or credit card PIN through Mobile Banking App, login to the app and click on ‘Change Card PIN’ located under Request Service.
  • Select the respective card, set a 4-digit PIN of your choice, and re-enter the PIN again.
  • Click ‘Validate and Generate OTP’.
  • Authenticate the OTP that has been sent to your mobile device.
  • A confirmation SMS will be sent to your registered number informing that your card PIN has been changed successfully.
  • Your card is now ready for use.

Card Activation – DB Online Banking

Note:

Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.