77 Qatari employees participated in training program aimed at enhancing staff’s professional knowledge and skills. Continuing its efforts aimed at fostering the next generation of Qatari leaders in the banking industry, Doha Bank announced that it recently held an extensive training program for its Qatari national employees.
In all, 77 Qatari employees from various business divisions participated in the staff training program organized by the bank’s Human Resources department. The training program was held at Doha Bank Academy over the first quarter of 2015, during which employees were engaged in a variety of courses and seminars to develop their professional skills and knowledge.
“Doha Bank recognizes the value of ongoing training and development programs in ensuring the continued growth of our employees,” said Mr. Abdul Rahman Ali A. Al Mohammed, Head of Human Resources at Doha Bank. “As an organization that has long been at the forefront of building up a national human capital – which represents one of the main pillars of the Qatar National Vision 2030 – Doha Bank is committed to providing our Qatari employees with every opportunity to improve their skill sets and achieve their professional goals.” he added.
The staff training program covered a broad spectrum of learning activities ranging from Personal Effectiveness, Business Writing Skills, Teller & Customer Service Certification programs, a detailed program on Retail Branch Controls and Currency Awareness and annual refresher programs on Key Banking systems & product knowledge. All this with a blend of mandate of e-Learning programs for all staff covering financial & banking knowledge on crucial topics like, Business of Banking, AML & CFT, Operational Risk, Information security and Business Continuity.
“Advanced training programs such as these benefit employees as well as the bank in several different ways, and their impact will reflect positively on our operations in terms of better products and services and more satisfied customers,” Mr. Al Mohammed added.
Observing that the bank’s Qatari employees are generally very eager to acquire the knowledge and job function skills needed to succeed in the workplace and meet the challenges of an ever changing world, Mr. Al Mohammed said that conducting staff training and development programs on an ongoing basis remains a priority for the HR department.