Doha Bank, the leader in innovative customer centric solutions has launched a state-of-the-art Mobile Banking application. The launch of this mobile banking service marks Doha Bank’s ongoing commitment to meet the customer’s lifestyle needs of instant and straightforward access to their finances. In addition, it further strengthens Doha Bank’s reputation as the most advanced e-commerce bank in Qatar and an institution that is constantly developing superior products provided through a world class service delivery and distribution mechanism. The service will be initially applicable for Apple iPhone, Blackberry and Android mobile devices.
This mobile banking service allows customers to access their bank accounts details, make instant transfer of funds between own accounts or to any registered third party beneficiaries and pay registered utility bills and credit card bills.
For the first time in Qatar, Doha bank offers immediate, cost effective and secure outward remittances via mobile banking to more than thirteen countries . The list of countries extends to the following e, India, Bangladesh, , Egypt, Jordan, Indonesia, Lebanon, Nepal, Oman, Pakistan, Philippines, Sri Lanka, Turkey and Yemen. In addition, you can also monitor the status of your remittance anytime, anywhere at your finger tips.Furthermore, Doha Bank offers the ability to purchase recharge vouchers via mobile banking for Q-Tel Hala, Vodafone Red and exclusively Virgin prepaid mobile and broadband services.
Speaking about the launch of ‘Doha Bank smart phone solutions’, Mr. R. Seetharaman , CEO of Doha bank group commented: “Internet and Mobile Banking services are the primary gateways for information, sales and services for our customers. Mobile banking is a direct and convenient service that reaffirms Doha Bank as the leader in technology driven customer convenience.”
In addition to the robust mobile banking capabilities, Doha Bank’s ability to offer the service on all three smart phones, namely, iPhone, Blackberry and Android marks an achievement in positioning the bank as a leader with high development resources to meet the challenges of the marketplace. Doha Bank’s mobile banking application for iPhone, Blackberry and Android is now available on-line for free download. Once the application has been installed onto the relevant device, Doha Bank customers can ‘login’ to their banking accounts and effect transactions as easily as they do on a personal computer.
For the Apple iPhone, Doha Bank customers can download the free Doha iPhone application from the Doha page at Apple store. The Blackberry and Android application is available for free download at the Doha Bank corporate website.
In the interest of customer protection and information security, state of the art security measures have been put in place to ensure the secure delivery and execution of transactions.
Mr. Louis Scotto, Head of Retail Banking at Doha Bank, said, “Smart phones are quickly changing the way people do business and manage their needs for financial information and control. With this launch, we are thrilled to enable the benefits of anytime, anywhere banking to our clients using iPhones, Blackberry and Android devices.”
He further added: “Doha Bank’s entry into the mobile market marks another milestone in the bank’s integrated e-commerce platform strategy which raises the bar for an enhanced customer experience.”
Mr. Gerard Fitzgerald. Head of Operations Technology and IT at Doha Bank said” Our mission statement is to be market leader in delivering highly innovative customer centric solutions. The launch of our e-mobile offering will further strengthen our position in this area. This is just start of our journey to deliver an e-mobile solution that will really make a difference to our customers and continuously raise the bar for mobile banking in Qatar.
Signing up for Doha Bank’s Mobile Banking service is simple and straightforward, with user friendly navigation screens. All that is required is to Log into your Doha Bank’s online banking account and follow the on screen instructions. Once registered, the customer is able to use the Mobile Banking service at their own convenience, completely free of charges from the bank.
As customary, Doha Bank’s willingness to recognize customer loyalty is evidenced by the fact that Doha Bank is giving away 4 iPhone 4 16GB handsets to customers who sign on to the new mobile banking service during the initial couple of months of the launching phase in a bi-weekly draw.